We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other 'identifiable' information to protect your data from unauthorised access). We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as mobile text message (SMS), Email, Fax, Pager, WAP and the world wide web (subject to any preferences expressed by you). We may also tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from those selected third parties without passing control of your personal information to the third party. We may disclose information about you, your account and your mobile phone to
DSL may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.
You can write to us at any time to obtain details of the personal information we may hold about you.* Please write to: Data Protection Manager (SAR), Data Select Limited, Network House, Globe Park, Marlow, Buckinghamshire SL7 1LY Please quote your name and address together with your account number. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data). We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
*we may charge £10 to cover the administration costs involved. DSL recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. DSL is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. We use industry standard secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as your credit card and other financial information.
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. DSL cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.